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TERMS & CONDITIONS

Terms & Conditions

Welcome to YAZ Consultancy! By purchasing training programs from our website, you agree to abide by the following terms and conditions:

  1. Eligibility: All participants must meet the specified criteria for the training, including any prerequisites mentioned in the course details.
  2. Payment: All fees must be paid in full before the training commences. Payment can be made via the provided payment gateway on the website. Payments will be processed in Omani Rials (OMR), unless otherwise specified.
  3. Registration Confirmation: Your registration will be confirmed upon receipt of payment. A confirmation email will be sent with further course details.
  4. Intellectual Property: All training materials provided are the intellectual property of YAZ Consultancy. You are prohibited from reproducing, sharing, or distributing these materials without explicit permission.
  5. Changes to Courses: YAZ Consultancy reserves the right to reschedule or cancel courses. In such cases, participants will be notified at least 5 days in advance.
  6. Liability: YAZ Consultancy is not responsible for any loss or damage suffered by participants as a result of participating in the training.

Delivery Policy

YAZ Consultancy’s training programs are offered in both in-person and virtual formats, depending on the specific course:

  1. In-Person Trainings: Once the payment is confirmed, you will receive a confirmation email with details of the venue and date. Please ensure you arrive on time.
  2. Virtual Trainings: For online sessions, you will receive a Zoom or equivalent link, along with course materials, prior to the start date. The link will be provided via email after payment is received.
  3. Delivery Timeline: Registration confirmation is instant upon successful payment, and course access will be granted as per the training schedule.

Privacy Policy

Your privacy is important to us. YAZ Consultancy is committed to protecting your personal information when you interact with our website:

  1. Information Collection: We collect personal information (name, contact information, payment details) only for the purpose of course registration and payment processing.
  2. Use of Information: We use the data to confirm registration, process payments, and provide updates regarding your training.
  3. Data Security: We ensure that your payment information is processed securely through our payment gateway provider. We do not store credit card details.
  4. Third-Party Disclosure: We will not sell, trade, or otherwise share your personal information with third parties unless required for payment processing or legal compliance.
  5. Cookies: Our website may use cookies to enhance user experience. You can opt out by adjusting your browser settings.

Cancellation Policy

We understand that plans can change. YAZ Consultancy offers the following cancellation terms for our training programs:

  1. Cancellations by Participants:
    • For cancellations made 10 days or more before the training date, a full refund will be issued.
    • For cancellations made within 5-9 days, 50% of the fee will be refunded.
    • Cancellations made less than 5 days before the event are non-refundable.
  2. Cancellations by YAZ Consultancy:

If YAZ Consultancy cancels a training, participants will have the option of a full refund or the opportunity to enroll in the next available session.

Refund Policy

Refunds are applicable as per the cancellation policy outlined above:

  1. Refund Method: Refunds will be processed via the same payment method used for the original purchase.
  2. Refund Timeline: Refunds will be processed within 14 business days of approval.
  3. Non-Refundable Items: Course materials that have been accessed or downloaded prior to cancellation are non-refundable.

Return Policy

Since our products are services (training programs), the concept of a return does not apply. However, participants who have paid for but are unable to attend a course may request a cancellation or rescheduling as per our cancellation policy.

FAQs

  1. How can I register for a course?
    • You can register by selecting the course of your choice on our website, filling out the required details, and completing payment.
  2. What payment methods do you accept?
    • We accept payments via credit card and debit card through our secure payment gateway.
  3. Will I receive a confirmation of my registration?
    • Yes, once your payment is successfully processed, you will receive an email confirming your registration and course details.
  4. Can I cancel or change my registration?
    • Yes, you can cancel or change your registration following the terms outlined in our cancellation policy.
  5. What happens if YAZ Consultancy cancels a course?
    • If we cancel a course, you can choose between receiving a full refund or enrolling in another session.
  6. Do you offer refunds for virtual training sessions?
    • Refunds for virtual training sessions follow the same policy as for in-person sessions.

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